James 1:19-20 NIV
19 My dear brothers and sisters, take note of this: Everyone should be quick to listen, slow to speak and slow to become angry 20 because human anger does not produce the righteousness that God desires.
Jesus was a good listener because He took a genuine interest in people.
The most important skill for listening is seeking to understand the other persons frame of reference.
Hebrews 4:15 NIV
The biggest reason we don’t listen well is our tendency to react emotionally when others are sharing.
James 1:20-21 NIV